GNG Sales

GNS Sales

Warranty Repair and Tool Servicing.

GnG Sales operates its own service department and has relationships with several approved warranty repairers. Prior to sending a tool to GnG Sales for service or repair please register it online via the below link.


Sending a tool in for Service and Repair:

Warranty Repairs:

The benefit given by the warranty is in addition to other rights and remedies you, the consumer, may have under the law in relation to the product to which this warranty relates. All claims for warranty repair must be accompanied by a proof of purchase.

Certain parts that are deemed to be consumable items within a tool are not covered under warranty.

In addition to general wear and tear, physical damage, misuse, improper maintenance, tool modification etc.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.